Some see the innovations in AI and learning automation as a potential threat to the workforce, but in reality it can boost productivity among your team. Can you explain how?
So any innovation, not just AI, has progressively brought in scale and efficiencies across industries. If you look at most job roles that we can relate to, you would see that 30 to 40% of the work gets repetitive over time and with diminishing value. And this is where we have historically seen process innovations. However, when we talk of AI related innovations, they scale even more significantly by combining business models, data insights and human aspects and help realize solutions for business problems.
Now, these disruptions would in fact create new opportunities and job roles, leading us to a need for continuous learning and reskilling in the industry.